The deadline listed on the application portal is a different time than the posted deadline. Why?
The application portal has simply adjusted the deadline to be shown in your timezone. For example, if the application closes on November 1st at 11:59pm AEDT and you are on the west coast of the United States, you will see the application deadline listed as November 1st at 3:59pm PT.
I tried to submit my application but it seems that nothing happened. What do I do?
Usually when an applicant has trouble submitting, that means their application is incomplete. You will notice that the completed questions are outlined in green. Please review your application, looking for a red outlined box that indicates a question that was not filled out. Fill in those red boxes, and click the submit button again.
Can I email you my application instead of using the online portal?
No, all applications must be submitted via the online portal. If you are having technical difficulties, please read the entirety of the FAQ and if your problem is not resolved, please email the Impact Team at help@impact.net for help.
How do I know you received my application?
Once you submit your application, you will be shown a page confirming your submission and will also receive an email confirmation confirming that it has been received within 1 business day.
My application page says that my submission was received but I did not get an email. What should I do?
If you can see the application received page, your application has definitely been received and you need not worry. Most often, you have either a typo in your email address or have previously unsubscribed from receiving emails from Impact, and that is why you have not received your automated email. If you are still concerned, please be patient and wait 2 business days before emailing the Impact team.
After I submitted my application, the line breaks on my answers were removed. What happened?
No worries! The lack of line breaks only appears on your view. The line breaks still appear for those reading on our end.
Can I make changes to my application after it is submitted?
No. As applications are reviewed on a rolling basis, changes cannot be made to application answers once submitted.
When will I hear back?
Every applicant who applies will be notified by Impact of their application status (i.e., if they’ve been selected by Impact for an interview with Impact or their application is not moving forward) within eight weeks of the application deadline.
If you are not selected by Impact for an interview you will be notified by Impact via email. If you are selected for an interview, you will receive an email from the Impact team to schedule you for a 30-minute interview with the Impact team via video conference.
I have a problem with my application or a question that's not on here. Who can I reach out to?
Please email the Impact Team at help@impact.net with any additional questions or troubleshooting issues.