Once you’ve gained access to CrewChat, you’ll automatically see the production crew list and be able to message anyone on the list! Your crew list will be organized by department, but you can also use the search bar located at the top of the screen to search by name, department, and role. If hired onto multiple productions, select the production title at the top left-corner of the screen to toggle between projects.
When in the department view, select the list icon at the top right-corner of the screen to sort the department by first name, last name, or role. You can also tap on a fellow crew member’s icon to view their complete Impact profile.
How To Direct Message Crew
To send an instant direct message, go to the “Messages” tab at the top right-hand side of the screen. To start a new message, select the yellow message bubble at the bottom left-corner of the screen. Begin to type the name, department, or role of the crew member in the “To” line. Select their name, and begin typing your message.
Alternatively, you can select the message icon next to a crew member's name.
Creating Group Chats
You have the ability to individually message crew or create group chats. To create a group chat, begin to type the name, department or role of the crew members in the “To” line. Select the names of all the crew members you would like to add to the chat. Once you’ve created your group, you will see their profile icons and the number of members in the chat at the top of your screen.
Feel free to edit the name of your group chat at any time by selecting the group at the top of the screen in the message tab. Select the pencil icon. You will be taken to a window that allows you to “Rename Group Chat.” Edit the group chat name, and hit “Save.” At this time, you are not able to add or remove crew from a group chat.
Don’t worry about missing their chat. If you do not respond within about 5-minutes of receiving their CrewChat message, you will receive an email as well! Consider CrewChat your one-stop shop to directly get in contact with other crew you’re actively working with!
How to Message an Entire Department on Mobile
To message an entire department at once, click on the message icon within the Department box to send a message to all crew in that department.
And there you have it on CrewChat! If you have any further questions or have a particular concern that was not addressed in this article, please reach out to Impact Support.