CrewChat is an instant messaging feature that allows you to stay directly connected to other crew members you’re working with on set. You can use it to view the crew list organized by department, toggle between multiple productions you’re hired on, create group chats and even call others’ direct phone lines!
You should get an email from your production office notifying you that said production will be using Impact as the primary form to communicate. This email will also include links to download the Impact App on the Apple App Store and Google Play.
On the mobile app, select the clapperboard icon located at the bottom of the screen. To access CrewChat on the web, select the CrewChat tab at the top of the screen.
To be granted access to CrewChat, you must first be onboarded onto an active production that is using the feature.
And there you have it on accessing CrewChat! If you have any further questions or have a particular concern that was not addressed in this article, please reach out to Impact Support.